Privacy Policy

1. INTRODUCTION

Welcome to Naadnia Group. We are committed to protecting the privacy and security of the personal information of our website visitors and clients ("you," "your," "User"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.naadniagroup.com], and use our services. This policy is incorporated into and is subject to our General Terms and Conditions. By using our Website, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

2.1 Personal Data You Provide to Us

• Fill out a contact form or a request for a quotation.
• Inquire about our products (Masofit, Livostack, Crackstone) or services.
• Communicate with us via email, phone, or other channels.
• Subscribe to newsletters or marketing communications.

The types of personal information we may collect include:

• Contact Information: Your full name, email address, phone number.
• Professional Information: Your company name, job title, and business address.
• Inquiry Details: Information related to your business needs, technical specifications, and product interests.
• Communication Records: A record of any correspondence between you and us.

2.2 Data Collected Automatically

• Log and Usage Data: IP address, browser type and version, operating system, referral source, pages viewed, and the dates/times of your visits.
• Device Information: Information about the computer or mobile device you use to access the Website.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Website and store certain information. Please see Section 5 below for more details.

3. HOW WE USE YOUR INFORMATION

• Provide and Manage Services: To respond to your inquiries, provide quotations, and fulfill your requests for products and services.
• Communicate with You: To send you administrative information, technical notices, and customer service responses.
• Improve Our Website: To analyze website usage and trends to improve user experience, content, and offerings.
• Marketing and Promotions: To send marketing communications about products, services, and offers (you can opt-out anytime).
• Security and Compliance: To maintain website integrity, prevent fraud, and comply with legal obligations under applicable laws.

4. SHARING AND DISCLOSURE OF YOUR INFORMATION

• For Legal Reasons: If required by law, to protect the rights or property of Naadnia Group, or to prevent wrongdoing.
• With Business Partners: Shared with trusted partners (e.g., Festo, SMC, Bosch Rexroth) to fulfill your requests.
• With Your Consent: We may share your personal information for any other purpose with your consent.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to enhance your experience on our Website. You can instruct your browser to refuse cookies, but certain parts of our site may not function properly without them.

• Functionality: To remember your preferences and settings.
• Performance and Analytics: To analyze how you use our Website and help us improve it.
• Security: To enable and support our security features.

6. DATA SECURITY

We have implemented administrative, technical, and physical security measures to protect your personal information. However, no method of transmission or storage is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

7. DATA RETENTION

We retain personal information only as long as necessary to fulfill purposes outlined in this policy, comply with laws, resolve disputes, and enforce agreements.

8. YOUR DATA PROTECTION RIGHTS

To exercise these rights, please contact us using the details provided in Section 11.

• Right to Access – Request copies of your personal data.
• Right to Rectification – Request corrections of inaccurate or incomplete data.
• Right to Erasure – Request deletion of your data under certain conditions.
• Right to Withdraw Consent – Withdraw your consent at any time.
• Right to Grievance Redressal – Have grievances addressed by our designated officer.

9. CHILDREN’S PRIVACY

Our Website is intended for a business audience and not for individuals under 18. We do not knowingly collect data from minors. If we become aware of such data, we will remove it immediately.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Updates will be posted on this page with the effective date. Please review it regularly for any changes.

11. CONTACT US & GRIEVANCE OFFICER

If you have any questions or wish to exercise your rights, contact: Grievance Officer: Naadnia Group Address: Jaipur, Rajasthan, India Email: sales@naadniagroup.com Phone: +91-88520 45107 LEGAL DISCLAIMER: This Privacy Policy is for informational purposes only and does not constitute legal advice. Please consult a legal professional for compliance with applicable laws and regulations.